1. 📋 Information I Collect
I collect information when you:
- Place an order
- Sign up for my newsletter
- Contact me through the website or email
This may include:
- Your name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely by my payment provider)
- Your IP address and browsing activity (for analytics)
2. 🛍️ How I Use Your Information
I use your information to:
- Process and deliver your orders
- Contact you about your order or account
- Improve my website and services
- Send marketing emails (only if you choose to subscribe)
I will never sell or rent your personal information to anyone.
3. 🧾 Payment Security
I don’t store your full payment details. Payments are handled by trusted third-party providers like PayPal, Stripe, or WooCommerce Payments. These providers use secure encryption and are PCI-compliant.
4. 📨 Marketing Emails
If you’ve signed up for my newsletter, I’ll occasionally send updates about new products, special offers, or news. You can unsubscribe at any time using the link in any email from me.
5. 📁 Data Storage & Retention
I store your information securely and only keep it for as long as needed:
- Order data is kept for tax and legal reasons
- Email subscriptions are kept until you unsubscribe
- Analytics data is anonymized whenever possible
6. 🌍 Your Rights (UK, EU & California Residents)
If you're in the UK, EU, or California, you have the right to:
- Access the data I hold about you
- Correct or delete your data
- Ask me to stop using your data in certain ways
- Request a copy of your data
To make a request, email me at [your@email.com].
7. 🍪 Cookies
My website uses cookies to:
- Remember your shopping cart
- Understand how visitors use the site
- Improve your browsing and shopping experience
You can control or block cookies through your browser settings.
8. 🔄 Changes to This Policy
I may update this policy from time to time. I’ll post any changes on this page with a new effective date.
📬 Contact
If you have any questions or concerns about your privacy, please contact me at:
Brandy @ CosyPixels
info@cosypixels.co.uk
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